Retaining skilled employees and trainees is essential to an organisation’s success. However, many companies struggle with prompt identification of problems that lead to dissatisfaction and possible departure. This is where our software comes into play.
Coaching Support is a tool that allows you to support and perfect employee coaching.
Due to work pressure and other activities, counselling often comes down to putting out fires. It is important to have a clear overview of the employee’s needs as this allows an organisation to adjust their coaching strategy. That is why Coaching Support was developed.
Within the tool, an employee is paired with his/her immediate colleague. Periodically both receive the same questions from Coaching Support, for example about how the cooperation is going. They answer the questions separately from each other, which can be done quickly and easily, for example via a rating with a number or a number of stars. There is also possible to directly message the supervisor or HR contact.
The answers to the questions are evaluated by the software. This is followed by an opinion or additional information. Sometimes both parties receive follow-up questions. As the employee and immediate colleague do not see each other’s answers, they can answer the questions honestly and as they see fit. This helps to avoid socially desirable answers. Any problems in cooperation can thus be identified quickly, which promotes communication between them.
Our software uses regular, automated feedback questionnaires aimed at identifying problems during the onboarding and work process. These questionnaires are sent to employees, trainees and supervisors alike, and focus on key aspects of the employee experience. By identifying bottlenecks early, they can be addressed quickly, creating a stronger bond between employee and organisation.
By proactively intervening and providing ongoing support, employees feel more engaged and valued. This leads to longer retention and less turnover, which helps retain talent and reduce the costs associated with employee turnover.
Improved communication and transparency
Our system ensures seamless communication between trainees, staff and supervisors. All feedback and actions are recorded so there is always a clear and transparent view of the process. When a supervisor changes, the successor can quickly access the necessary information to ensure a smooth transition.
Insightful and actionable feedback
Automated feedback provides valuable, tailored insights to employees, trainees and their supervisors. This ensures that supervision is effective and timely, and that employees can perform optimally within the organisation.
Our software not only provides an effective talent retention solution, but also helps reduce the costs associated with employee turnover. Creating an environment where employees feel heard and supported is the key to long-term success and growth of your organization.
- Proactive problem-solving through regular feedback surveys.
- Early identification of challenges in collaboration and onboarding.
- Increased retention through proactive support and engagement
- Reduced staff turnover, resulting in cost savings
- Improved communication and transparency between employees and supervisors
- Clear documentation of feedback and actions for insightful follow-up
- Access to valuable, tailored feedback for guidance
- Enhanced employee experience through prompt issue resolution and greater engagement